FAQ
  • What forms of payment do you take?
    We prefer Checks and Paypal. If you cannot pay that way, we will take MasterCard and Visa.

     
  • Can I call you to ask a question?
    Sure. Sally: 312-919-9130
    We are on Central Time Zone.

     
  • Can I text you to ask a question?
    Sure, use the same number:
     Sally: 312-919-9130
    We are on Central Time Zone.

     
  • Why don't you have a shopping cart?
    We like to personally assist our customers with their orders. Many times folks have questions, or request more photos. We enjoy our contact with customers and hope this enhances their experience with us.

     
  • How do I know you are trustworthy?
    We have been in business as Decotini since 2005.  Sally was an early Ebay seller (1999), you can check her feedback here: http://tinyurl.com/3d2854u
    You can also check the feedback on our Decotini Etsy Shop http://tinyurl.com/3jrayqr

     
  • Do you sell Borel Cocktail Watch Bands?
    No, unless you see one listed on the site, we do not have them for sale.

     
  • How much do you charge for shipping?
    Shipping within the USA is complimentary for all orders $100 and over. For orders of $99 or less, we charge $5, which covers part of the shipping cost.

     
  • How do you ship?
    FedEx Home Delivery, FedEx Ground ,or US Postal Service. It depends on several factors.  If you have a preference we will accommodate you, if possible.

     
  • Is it possible for you to ship Overnight Service?
    Yes, for an additional fee, of course.  If you have your own FedEx account to which you prefer to charge the shipping cost , we can do that for you.

     
  • Can I return my purchase?
    Yes. If you are unsatisfied with your purchase, you must contact us within 24 hours of delivery.  We will work with you to resolve any problem which may have developed.

     
  • What about a warranty on a watch purchase?
    Vintage watches are tricky.  They are like buying a used car. When a customer purchases a watch, we wind it and run it for 24 hours to be sure it is keeping time.  Other than our standard return policy (as stated above), we do not offer any warranty.  We have sold  many watches, and have many happy customers. Please note that vintage watches require periodic maintenance to run properly.

     
  • Do you sell on RubyLane?
    No, we do not, nor have we ever.  We are flattered that others like the unique business name that we came up with and have been using since 2005.

     
  • Do you sell on Etsy?
    Yes, we use our Decotini Etsy shop to sell fun and inexpensive items from our vast inventory.

     
  • Is Decotini on Facebook?
    Yes: http://www.facebook.com/decotini

     
  • Is Decotini on Twitter?
    Yes: http://twitter.com/decotini 

     
  • Is your online inventory also at your mall spaces?
    No, we maintain separate inventories for our items. 
     You will see some of our website items at the Pier Show in NYC.

     
  • I have a question, can I send you an email?
    Sure, using our online form insures that your mail will be delivered.  
     Contact Decotini

 decotini line

   Contact Decotini How to Order from Decotini

 

Free Shipping and Insurance (USA ONLY) on all orders over $100, except where noted. 
*Orders  $99 and under, please add $10 shipping.
 Shop with confidence.  We offer a full money back guarantee. 
Decotini.com has been on the internet since 2005.
Decotini has been on eBay since 1999. Please check our rating.
Decotini has been on Etsy since 2009.

 

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